Account and help
Update your profile and solve common location or upload problems.
How do I change my name or profile photo?
Open Edit profile from the account menu. Update your details or photo, then save. Check that the change appears on your profile.
Do I have to share my current location?
No. Location permission helps suggest nearby places. You can decline permission and search for a destination yourself.
Why am I seeing suggestions from another city?
Check the selected destination and your browser's location permission. Search with the area and city name when several places have similar names.
What should I do if a photo will not upload?
Check your connection and follow the file requirements shown by the upload control. Try again with a smaller image. Keep your original photo.
How do I report an inaccurate or inappropriate spot?
Use the report control on the spot. Explain the problem so it can be reviewed. For an immediate safety risk, contact local emergency services.